Custom domain or free subdomain? An honest comparison for small businesses
8 min read
Every website platform pushes you towards a paid custom domain on day one. Sometimes that is the right call and sometimes it is a €15 tax on a business that has not validated anything yet. Here is the version without the sales pressure.
What a free subdomain actually costs you
Technically, very little. A subdomain can be indexed, can rank, can carry structured data, can take bookings and can serve HTTPS. Search engines have no rule against them, and a well-built subdomain site will out-rank a badly-built custom-domain site every time.
What it costs is perception and portability. A shared address reads as provisional to some customers, it is harder to say out loud, it will not match a professional email address, and if you ever leave the platform, the address does not come with you.
When the free address is genuinely fine
You are testing an idea and might change the name. You are a sole trader whose customers arrive through Instagram, WhatsApp or word of mouth and never type an address at all. You are seasonal and only need a live page for four months. You want a landing page today and a decision next quarter.
In all of those cases, publish free, get the page working, and revisit when the business has told you what it wants to be called.
When a custom domain pays for itself
You print anything — cards, menus, signage, vans. You want name@yourbusiness.com. You compete against established local names where the address is part of the pitch. You run ads and need the address to look legitimate in the ad itself. You intend to build long-term search visibility you keep regardless of platform.
At roughly €12 to €20 a year for the name, it is one of the cheapest credibility purchases available to a small business — the cost is the setup, not the domain.
Choosing the name
Short, sayable over a phone, and spelled the way it sounds. Avoid hyphens and numbers. Prefer your country's extension if you serve one country — .ie, .co.uk, .de, .it all carry a small local trust advantage — and take the .com as well if you can afford both.
Do not squeeze keywords into the name. "best-cheap-plumber-dublin24.com" helps nothing and ages badly.
Moving without losing what you built
Switching from a subdomain to a custom domain is safe if three things happen together: every old URL redirects permanently to its exact new equivalent, canonical tags and the sitemap update to the new host, and the new address is submitted in Search Console.
- 301 redirect every path, not just the homepage
- Update canonical, og:url and sitemap entries to the new host
- Keep both hosts serving for at least a few months
- Update the Google Business Profile, social bios and printed material
- Expect a short dip; positions normally recover within weeks
The pragmatic answer
Publish on the free address today. If the site earns a single enquiry, buy the domain that week and connect it. That order costs you nothing and protects you from paying for a name you do not end up using.
Keep reading
- The small business website checklist: 21 things every page needs in 2026
A practical, no-jargon checklist for restaurant, hotel, salon and consultancy websites — what to put on the page, in what order, and what to cut.
- Local SEO for restaurants and hotels: what actually moves bookings
A grounded guide to local search for hospitality: Google Business Profile, structured data, review velocity, and the on-page details that turn searches into covers.
- How to make AI-written website copy sound like a real business
AI can draft your website in seconds. Here is how to edit it in ten minutes so it reads like you, not like every other generated page on the internet.