Terms of Service

Urlifly is operated by Urlifly Ltd, a limited company established in Ireland, trading as Urlifly ("Urlifly", "we", "us"). By using Urlifly you enter into an agreement with us. Full contact details are at the foot of this page.

By creating an account, publishing a site, or continuing to use the service, you agree to these terms. If you do not agree, stop using the service.

Urlifly builds and hosts a small business website from the details you provide, including AI-written copy, a chosen template, legal pages, contact and booking forms, and analytics. Free and Premium plans differ in features; the plan you buy is the plan described at checkout.

You confirm you are at least 18 years old and, if you sign up for an organisation, that you have authority to bind it. You must give accurate information and keep it up to date, and you are responsible for everything done under your account and for keeping your credentials confidential.

You must not use Urlifly for anything unlawful, fraudulent, deceptive, or spam-related; to infringe anyone's intellectual property or privacy; to publish hateful, harassing, or sexually exploitative content; or to interfere with the service's security (malware, probing, scraping, circumventing limits, reverse engineering, resale or redistribution of the platform).

You are responsible for the content you publish through Urlifly, including any content you generate with our AI tools, and you confirm you have the rights to any text, images, logos, or trade marks you upload. You grant us a limited licence to host, reproduce, and process that content solely to operate the service.

Site copy, headings, service descriptions, and FAQs may be produced by AI from the details you supply. AI output can be inaccurate, incomplete, or unsuitable, and it is not legal, financial, medical, or other professional advice. You must review and edit everything before publishing, and you remain responsible for the accuracy and legality of your published site — including prices, claims, opening hours, and any regulated statements.

We may remove, filter, or refuse content, and suspend accounts, where content breaches these terms or applicable law. Rights-holders and anyone reporting abuse can report infringing content to us at abuse@urlifly.com; repeat infringement leads to termination.

We own the Urlifly platform, its software, templates, documentation, and branding. You receive a limited, non-exclusive, non-transferable right to use the service within your plan for the duration of your subscription. You keep ownership of your own business content.

Orders are sold by Urlifly Ltd and processed by our payment provider, Stripe. Stripe collects payment, calculates and remits applicable VAT and sales tax, issues receipts and invoices, and handles transaction-level payment support on our behalf.

Subscriptions renew automatically at the price shown at purchase until cancelled; cancellation takes effect at the end of the paid period and you keep Premium access until then. Card details are entered directly with Stripe and are never seen or stored by us. See our Refund Policy for the money-back guarantee.

The service is provided "as is" and "as available". We do not offer a service level agreement or guarantee uninterrupted, timely, secure, or error-free operation, and we may change, suspend, or discontinue features.

We are not liable for downtime, data loss, or disruption caused by third-party infrastructure we rely on (hosting, databases, DNS and domain registrars, email delivery, payment processing, AI providers) or by events beyond our reasonable control, including force majeure.

To the maximum extent permitted by applicable law, our total aggregate liability arising out of or in connection with the service is limited to the fees you paid us in the twelve (12) months before the event giving rise to the claim, and we exclude liability for indirect, incidental, special, or consequential loss, including loss of profits, revenue, business, goodwill, or data. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded under Irish or EU law, including mandatory consumer rights.

[PLACEHOLDER — this section should be reviewed by a qualified lawyer before relying on it commercially.]

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time and cancel from your dashboard.

On termination your published site is taken offline. We keep your data for a short grace period so you can export it, after which it is deleted or anonymised.

We may update these terms as the service evolves. Material changes will be notified by email or in the dashboard before they take effect. Continued use after that date means you accept the updated terms.

These terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction, without affecting any mandatory consumer protections available to you in your country of residence. You may not assign your rights without our consent; we may assign ours in connection with a merger, acquisition, or transfer of the business.

Formal legal notices, disputes, and takedown escalations should be sent to legal@urlifly.com and, where a postal address is required, to Urlifly Ltd, 43 Dublin Road, Dundalk, Co. Louth, A46 V3V6, Ireland. Suspected vulnerabilities can be disclosed to security@urlifly.com; we will acknowledge reports within five working days.